Terms of Use

General terms and conditions, notification and revision
When choosing to visit our site, your visit and any dispute over privacy shall be subject to this notice and our General Terms and Conditions, including limitations on damages, arbitration of disputes, and shall be governed by Dutch law. Our business changes constantly. This notice and the conditions change as well, and the use of information we collect now is subject to the Privacy Notice effective at the time of use. We may email periodic reminders of our notices and conditions, unless you instructed us otherwise, but then checking your website regularly for recent changes shall be placed under your own responsibility.

Safety precautions
All pages where you enter your personal data, including credit card number, name and address, use Secure Server Software (SSL) encryption technology. SSL is industry standard and the best software currently available for secure transactions.

We are committed to protecting your privacy. Our principles of privacy sum this up: how we handle your privacy and personal information, and what choices you have. We do everything to protect your privacy. In the event that you receive any future emails from us, you can choose not to receive these emails any longer by clicking on the link in the email which we sent you. It is obvious that we do not read your private online communications.

We have no information on your web surf behaviour and we shall not forward it to others. We shall not publish or share your telephone number, credit card information or screen names to third parties and give you the opportunity to correct personal contact- and billing information at any time. We may use information on product purchases for other marketing purposes unless you indicate otherwise. We will not share this information with third parties.
We use secure technology, privacy protection mechanisms and restrictions on staff access for the protection of your personal information. We keep you informed of what we do with your personal information and shall notify you whenever we change our policy.

When entering your personal data on a contest application form on the site, you automatically give us your consent to contact you at the provided email address on any possible won price. We may also contact you by follow-up email regarding the contest in which you have participated. Your email address will not be added to the marketing database without your consent.

General terms and conditions
Welcome to the website of Herôme Cosmetics. By visiting and using our website, you accept our general terms & conditions. Read these carefully!

Read our Privacy Policy on visiting our website to ensure a good understanding.

All content available on this site including, but not limited to, text, graphics, logos, pictograms, images, audio clips, digital downloads, data compilations and software, is the property of Herôme Cosmetics or its partners/suppliers. The content is protected under international copyright laws. All software used on this site is the property of Herôme Cosmetics or its software suppliers and is also protected by international copyright law.

License and Site access
We grant you a limited license to access and personally use this website. It is prohibited to download (other than page caching) or modify the site, except with the express written consent of Herôme Cosmetics. This license does not include: the resale or commercial use of this site or content; any collection of product listings, descriptions, or prices; any derivative use of this site or its content; any downloading or copying of account information for the benefit of another merchant; or any use of date mining, robots or similar data gathering and extraction tools. This site or any part of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purposes without the express written consent of Herôme Cosmetics. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without the express written consent. It is prohibited to use our name in meta tags or other “hidden text” without the express written consent of Herôme Cosmetics. Any unauthorized use terminates the permission or license granted by Herôme Cosmetics. You are granted a limited, revocable and non-exclusive right to create a hyperlink to the Herôme Cosmetics homepage, as long as the link does not portray our organisation, products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use the Herôme Cosmetics logo or other proprietary graphic material without the express written consent of Herôme Cosmetics.

Reviews, comments, notifications and other content
Visitors may post reviews, comments and other content; submit suggestions and ideas; ask us questions, etc., as long as the content is not illegal, obscene, threatening, defamatory, or when there is a breach of privacy, infringing on intellectual property rights or any form of “spam”. You may not use a false email address, impersonate another person or entity, or otherwise mislead as to the origin of the content. Herôme Cosmetics reserves the right (but not the obligation) to remove or revise such content at its sole discretion.

By submitting the content of a post or materials, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate and distribute this content. You also grant us the right to use the name you submit in combination with using this content. You represent and warrant: that the rights of the content that you post online remains with you; the content is correct; that the use of the content you submit is not in violation with this policy and this content does not harm a person or entity and that you indemnify Herôme Cosmetics against any claims, including any attorney’s fees in connection with the defence thereof, due to the content you provide. Herôme Cosmetics has the right, but not the obligation, to monitor any activity or content and edit or remove it at its sole discretion. Herôme.com takes no responsibility and assumes no liability for any content posted by you or by a third party.

Copyright complaints
Herôme Cosmetics and its affiliates respect the intellectual property of others. If you feel that your work has been copied in a way that it constitutes copyright infringement, please send us detailed information about your claim.

Product description
Herôme Cosmetics and its partners try to work as closely as possible. However, Herôme Cosmetics cannot warrant that the descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

Liability statement and limitations of liability
The Herôme Cosmetics website is offered on an “as available” basis. Herôme Cosmetics does not guarantee in any way the functioning of this site or the information, content materials, products or services on the website. By using the website, you automatically agree that visiting the website is at your own risk. Herôme Cosmetics does not warrant that this website, its servers or emails sent by Herôme Cosmetics are free of viruses or other harmful components. Herôme Cosmetics is not liable for damages in whatever form arising from the use of this website.

Blog disclaimer
Herôme Cosmetics is not liable for text, image, video, audio, or any other material posted by a blogger on the Herôme Cosmetics website. Posted material does not necessarily reflect all views of Herôme Cosmetics and/or its employees and partners. Herôme Cosmetics directs any responsibility for this material to the blogger. By using this website, every blogger agrees to indemnify Herôme Cosmetics from any losses and/or expenses involved in case of any damage arising from placing or using the materials. Herôme Cosmetics reserves the right to edit, modify or delete all materials without notifying the concerned blogger (beforehand).

All posted material must be used exclusively for non-commercial, personal purposes and may be protected by copyright. Posted material may not be reproduced or used in any other way without the prior written consent of Herôme Cosmetics.

Herôme Cosmetics shall not, under any circumstances, be responsible or liable for any damage or loss of any kind arising from the content of the blogger.

With the exception of intent, Herôme Cosmetics is not responsible and liable for a) telephone, electronic, hardware or software, network, internet or computer malfunctions, technical failures or any human errors that may arise in processing entries, or the incorrect or inaccurate capture of entry of other information, or loss of such information; b) failed, incomplete, illegible, damaged or delayed computer transmissions; c) lost, late, misdirected, damaged, incomplete, illegible information, or d) any condition caused by events beyond the control of bloggers that could cause disruption or damage the blog or website.

Policy, adaptability and severability
Also read the other information related to the policy posted on this site. We reserve the right to make changes to our website, policy and these Terms & Conditions at any time. If any part of these conditions is found to be invalid, void or for any reason unenforceable, the condition shall be deemed severable and shall not have any further bearing on the validity of the remaining conditions. This condition may be deleted or modified at any time and without prior notice.

The purpose of this cookie policy is to inform you on the use of cookies or similar storage technologies (hereinafter referred to as “cookies”) on our website Herome.com.

Cookies are small units of data that are stored by your browser on your terminal to save certain information. When you next access our website with the same terminal, the information stored in the cookies will subsequently be returned either to our website (“First Party Cookie”) or to another website to which the cookie belongs (“Third Party Cookie”).

Through the information saved and returned, the respective website recognises that you have already accessed and visited it with the browser you use on that terminal. We use this information to be able to design and display the website in an optimum way in line with your preferences. In that respect, only the cookie itself is identified on your terminal. Beyond this extent, your personal data will only be saved upon receipt of your express consent or if it is absolutely necessary to be able to use the serviced offered to and accessed by you accordingly.