What if I have ordered something wrong, can I cancel my order?

To deliver your order as soon as possible, we immediately start working on it in our warehouse! Therefore, it is only possible to cancel your order for a short period. Within a maximum of 10 minutes, you need to contact our customer service at +31 (0)36 52 10 130.

Of course, you may always return the products free of charge within 14 days if you don’t want to keep them.

Our approach works. Our customers can trust us. We only sell high-quality products that speak for themselves. Herome first focused solely on hand and nail care. However, the company soon saw other opportunities for the essential care of feet and eyes. We believe in thorough research and the fulfillment of delivering on what you promise with your products.

Herome Cosmetics is one of the only independent Dutch cosmetics manufacturers. This means that Herome Cosmetics develops, manufactures, distributes and sells all of its own products at home and abroad. Our products find their way to consumers through wholesalers, drug stores, perfumeries, beauty salons and the Internet.

Not satisfied with the products? Within 14 days you can return the order. Within this period of time you can check the order like you would do in the shop. If the products are not used and in good shape, you will receive your refund.