Home / Faq / I forgot my password. Can I reset it? I forgot my password. Can I reset it? It happens to all of us from time to time. Fortunately, you can set a new password quickly and easily. Go to herome.com/en and click on ‘my account’ in the top right corner. Click on “forgot your password? This can be found under the ‘login’ button. Follow the step-by-step process for setting a new password