On the packaging of each product, the expiration date is indicated using the PAO symbol. This symbol can be recognized by the image of a jar with an open lid. This symbol indicates how many months a product will keep after you open it.
No, unfortunately, this is not possible.
Oh dear, that is extremely unpleasant. Contact the store where you purchased the product immediately. Can’t work it out with the store? Then you can contact our customer service. Together we will look for an appropriate solution.
Oops, that’s not the intention. We would like to solve this for you. We can help you the quickest if you contact the customer service at +31 (0)36 52 10 130. Have the article and the order number ready, then we will look into what went wrong and offer you an appropriate solution.
Ouch, that’s always annoying! We know how frustrating it is to have to miss out on an important product in your grooming routine. We are doing everything we can to get this product back in stock as soon as possible. As soon as the product is back in stock, you can find it on the webshop. So keep an eye on the webshop!
Our approach works. Our customers can trust us. We only sell high-quality products that speak for themselves. Herome first focused solely on hand and nail care. However, the company soon saw other opportunities for the essential care of feet and eyes. We believe in thorough research and the fulfillment of delivering on what you promise with your products.
Herome Cosmetics is one of the only independent Dutch cosmetics manufacturers. This means that Herome Cosmetics develops, manufactures, distributes and sells all of its own products at home and abroad. Our products find their way to consumers through wholesalers, drug stores, perfumeries, beauty salons and the Internet.
Not satisfied with the products? Within 14 days you can return the order. Within this period of time you can check the order like you would do in the shop. If the products are not used and in good shape, you will receive your refund.
