How long will my products have a shelf life?
On the packaging of each product, the expiration date is indicated using the PAO symbol. This symbol can be recognized by the image of a jar with an open lid. This symbol indicates how many months a product will keep after you open it.
Can I receive samples of your products?
No, unfortunately, this is not possible.
What should I do if I have had an allergic reaction?
Oh dear, that is extremely unpleasant. Contact the store where you purchased the product immediately. Can’t work it out with the store? Then you can contact our customer service. Together we will look for an appropriate solution.
My item has defects. What can I do?
Oops, that’s not the intention. We would like to solve this for you. We can help you the quickest if you contact the customer service at +31 (0)36 52 10 130. Have the article and the order number ready, then we will look into what went wrong and offer you an appropriate solution.
The product I wish to order is sold out
Ouch, that’s always annoying! We know how frustrating it is to have to miss out on an important product in your grooming routine. We are doing everything we can to get this product back in stock as soon as possible. As soon as the product is back in stock, you can find it on the webshop. So keep an eye on the webshop!