Keep an eye on our website for the current delivery times. The delivery time is on average between 1-2 working days in the Netherlands and Belgium. If you order before 14:00, the package will be packed the same day and given to the delivery service. If the delivery service or warehouse is extremely busy, these delivery times may vary. We will always mention this on the webshop.
Are you ordering from another country within or outside the EU? Then the delivery time depends entirely on the country of destination. Please contact our customer service for the current delivery times.
Thank you for your order at Herome Cosmetics. Did you already receive the Track & Trace information of your order by email? With this information, you can see where your package is at this moment. It might be possible that the package was delivered to your neighbors.
Do you have any questions about this? Then feel free to contact our customer service. We will help you immediately.
How nice that you have placed an order with us! By mail, you have received the Track & Trace information from us. With this information, you can follow the status of your order.
To deliver your order as soon as possible, we start working on it immediately in our warehouse! It is therefore only possible to change your address for a short period. Within a maximum of 10 minutes, please contact our customer service via +31 (0)36 52 10 130. Then our colleagues can help you quickly and competently.
Herome Cosmetics has a wide distribution network that enables the delivery of products within and outside the EU.
Absolutely! Enter the correct address information and we will make sure the package arrives at your doorstep.
Our approach works. Our customers can trust us. We only sell high-quality products that speak for themselves. Herome first focused solely on hand and nail care. However, the company soon saw other opportunities for the essential care of feet and eyes. We believe in thorough research and the fulfillment of delivering on what you promise with your products.
Herome Cosmetics is one of the only independent Dutch cosmetics manufacturers. This means that Herome Cosmetics develops, manufactures, distributes and sells all of its own products at home and abroad. Our products find their way to consumers through wholesalers, drug stores, perfumeries, beauty salons and the Internet.
Not satisfied with the products? Within 14 days you can return the order. Within this period of time you can check the order like you would do in the shop. If the products are not used and in good shape, you will receive your refund.