Datenschutz & Cookies

PRIVACY POLICY HEROME COSMETICS B.V., HEROME COSMETICS DEUTSCHLAND GMHB
VERSION: MAY 7, 2018
In this Privacy policy, we would like to inform you about what we do and don’t do with your information (data). For short, we do not share, sell or exchange data with any third party, unless strictly necessary. If we do so, we will explicitly ask for your consent to do so.

We use any collected data to provide the following services:
* If you place an order, we will use your name, email address, delivery address and payment
information to process the order and keep you informed of the progress thereof;
* To make shopping out or website as pleasant as possible we store, with your consent, personal
information and data relating to the order and the use of our services. This enables us to
personalize our website and further improve on meeting your needs.
* In the case you create an account with us we store your data on a secure server at our website.
Your account will contain information about your name, address, telephone number, email
address, shipping, and payment information. We do this to enable us to prefill your information on
any future visit to our website.
* We gather information about the use of our site and the feedback we receive from you. (Google
Analytics) This information helps us to further develop and improve our website and webshop.

Right To see and access what information (data) we have stored on you.
If, at any given time or for any reason, you would like to see what information we have stored about you and your transactions with us please contact us. Please find our contact details below. We will provide you with the requested information within 2 weeks.

Cookies
If you visit our website from your PC/Mac, Tablet or smartphone you will be asked for consent to have cookies stored on your device. These cookies are tiny files that will be placed on your device. These cookies enable us to ‘recognize’ you as for your shopping basket, your login details and lastly for use with Google Analytics. The latter application helps us understand better what guests on our website and webshop do and don’t.

Note: Your browser can be set to not receiving cookies whilst visiting and/or shopping on our website and/or webshop.

Social Media Platforms
Social Media platforms like Facebook, Instagram, and Twitter.
We have included links (buttons) to our social media platforms on our website. This to make you aware of our social media activities and to promote these platforms.
The buttons are provided by the social media platforms themselves. Within these buttons is a code embedded that stores cookies on your device. We kindly refer you to the Privacy Statements of these social media platforms for more information on their policies.

Newsletters
We use MailChimp for our E-marketing activities, e.g. Newsletters. MailChimp has a strict policy that you have to opt-in to receive any communication from Herome. MailChimp also uses cookies to track the effectiveness of our E-marketing activities.
Every communication from Herome via Mailchimp contains a ‘unsubscribe’ link.

Questions
Do you have questions for us regarding this statement, our values, and principles when dealing with your personal information or would like to access data?
Please do not hesitate to contact us.
The easiest way to contact us is to send an Email to privacy@herome.com. Other ways to contact us are on our website.
In case you request access to information/data stored on you your request has to be in the written form.

Sources:
https://ec.europa.eu/info/law/law-topic/data-protection/reform/rules-business-and-organisations_en

https://kb.mailchimp.com/accounts/management/about-the-general-data-protection-regulation

https://policies.google.com/privacy

https://www.mollie.com/en/privacy

https://www.facebook.com/business/gdpr

https://help.instagram.com/155833707900388/?helpref=hc_fnav&bc[0]=Instagram%20Help&bc[1]=Privacy%20and%20Safety%20Center

https://twitter.com/en/privacy